Your digital host

She replies. You rest.

Strella is a digital team member for local businesses. She answers Instagram, Facebook, WhatsApp and your website chat — booking appointments, remembering regulars, and sending SMS confirmations. Website integration and ongoing maintenance included in one monthly price.

92% of customer enquiries handled without owner involvement
−28% average drop in no-shows within 30 days of SMS confirmation going live
24/7 active — no overtime, no sick days
Strella Active
Message...
Saturday
Live calendar
10:00Open
11:00Open
19:30New BookingOpen
Backed by
Meet Strella
Strella — not a chatbot

A digital team member.

Strella knows your business inside out. She knows what you offer, who to turn away — and when to hand off to a real person.

Replies on every channel
Instagram DM, Facebook Messenger, WhatsApp Business and website chat — all in one stream, always on.
Books and confirms
Checks the calendar, offers available slots, confirms the booking, and sends SMS automatically.
Remembers regulars
Recognises returning customers and personalises the conversation based on their history.
Recommends the popular
Suggests your best-sellers and highest-rated services — based on real data, not guesswork.
Notifies the right person
Automatically alerts the right staff member on every new booking — without the owner stepping in.
Sends SMS reminders
Reminds customers the day before their appointment — reducing no-shows by an average of 28 per cent.
"The dumbest AI says yes to everything. The smartest knows when to say no, redirect — or defer to a human."
Strella doesn't diagnose dental pain. She doesn't serve cheese as vegan. She doesn't offer Japanese straightening if the salon doesn't. She admits the gap — and saves the booking anyway.
Defining capability
The process

Live in 7 days.

No IT department. No technical expertise. Just an honest conversation — and Strella is live.

Day 1–2
1
We start by listening.

No configuration. No onboarding forms. A real conversation. We learn your regulars' names, what you can't offer, and what makes your business yours. Strella is built around that — not the other way around.

Day 3–5
2
She learns to sound like you.

We train Strella on your exact services, your calendar and your limits. Then we push her hard — edge cases, strange requests, the questions that usually interrupt your day — until she handles them exactly the way you would.

Day 7+
3
You get your evenings back.

Strella goes live. She replies, books, confirms and reminds — while you sleep. You open your calendar in the morning and see appointments that filled overnight. Customers thanked. Staff notified. Nothing missed.

The problem

You run everything. Alone.

One customer DMs at 9pm. It takes seven manual steps to respond properly. Multiply by 15 messages a day.

Without Strella

One message. Seven steps.

The old way
Bloated legacy CRMs (Phorest, Timma) up to €1,490/mo

Plus €12 WhatsApp fees, manual calendar hops, and 7 manual steps per message — before you have even replied to the customer.

01
You see the message

Mid-service — you cannot respond.

Concentration broken
02
You check the calendar

Mental context switch. Workflow stops.

03
You reply

2–4 minutes composing a personal reply.

04
You wait

Customer confirms — or goes silent.

05
You book

Manual calendar update.

06
You notify staff

The right person needs to know.

07
You send a reminder

The day before — manually, again.

Repeated x15 every day
With Strella

One message. Zero steps for you.

0
manual steps. The owner is never involved.
9:47pm — the customer sends a DM. Strella replies within 90 seconds, checks the calendar, offers available slots, confirms the booking, notifies the right staff member, and sends an SMS reminder the day before. You are asleep.
You decide

You are always in the room.

Strella works for you — not the other way around. You choose exactly who sees what, which messages go only to you, and when she hands off to a human. Built for beauty salons, clinics, and anyone handling sensitive customer information.

Privacy mode
Medical queries, complaints and billing requests go directly and only to you — never to staff.
Staff access levels
Stylist A sees only their own bookings. Manager sees all bookings. You see everything — and can restrict anything.
Instant takeover
Step into any conversation with one tap. Strella steps aside immediately.
Escalation rules
Define when Strella always escalates to you — refunds, complaints, medical questions, VIP clients.
Strella — control panel
ALL
All booking conversations Visible to staff and you
Staff visible
MED
Medical & clinical queries Forwarded to you directly
Owner only
KLG
Complaints & billing Forwarded to you directly
Owner only
VIP
VIP clients Tagged customers — always to you
Custom
Privacy mode
Staff see daily bookings
SMS reminders active
Platform integration

One Strella. Every channel.

Strella connects where your customers actually are — and coordinates everything from one place.

INSTAGRAM WHATSAPP CALENDAR SMS WEBSITE Strella
Booking confirmed
SMS sent
Staff notified
Calendar updated
See her in action

Hard questions. Elegant answers.

10:47pm — kitchen closed, owner asleep. Allergy handled precisely. Table confirmed.
Late-night WhatsApp booking

Complex evening bookings, precise allergy notes, and exact times — without waking the owner.

Strella handles late requests as if reception were still open: she checks availability, flags lactose and allergy notes, confirms the table, and passes the details to the team.

Instagram DM in the salon

When the service does not exist, Strella pivots the client into a consultation instead of losing them.

She admits the gap honestly, suggests the right alternative, and matches the client to the right stylist — so the conversation still ends in a booking.

S
Salon Magnolia Instagram DM
The service doesn't exist. The booking is saved anyway. No ordinary chatbot does this.
From our clients

The people using Strella.

"I was spending nearly two hours a day replying to Instagram messages while trying to run my salon. Strella took over in week one. Last month she booked 52 appointments I didn't know about until the clients arrived."
M
Mariana BjørnstadOwner, Salon Magnolia — Oslo
"Friday and Saturday nights we get 40 DMs while the floor is slammed. Every single one used to wait until the next morning. Now they're answered in under two minutes and the tables are filled."
P
Patrick DonnellyGeneral Manager, Donnelly's Restaurant — Dublin
"My patients arrive for appointments they actually remember — because Strella confirmed and reminded them. No-shows dropped noticeably in the first month. The privacy controls matter — patient messages go only to me."
A
Dr. Amira NassarDentist, Nova Dental — Oslo
"We saved roughly 11 hours a week on intake messages within the first month, and no-shows fell by a third after SMS confirmations went live."
C
Ciara O'ConnorClinic Director, The Ivy Aesthetics — Dublin
"Friday night DMs used to die in my inbox until morning. Now Strella locks in 7:30pm covers with allergy notes while we are on pass — 19 more confirmed tables last month."
H
Henrik DahleHead Chef, Kyst Dining — Bergen
"My calendar used to have empty Tuesday mornings. Strella quietly filled 24 slots in six weeks while I was asleep."
N
Niamh GallagherOwner, Lash & Brow Studio — Galway
"Walk-ins dropped, but booked chairs rose 41% because every DM got a proper answer inside two minutes."
L
Lars StrømmeOwner, Fjord Barbers — Trondheim
"No-shows fell from one in five to one in eleven in thirty days, and we stopped paying €12 per WhatsApp thread on top of our old CRM."
F
Fiona MurphyManager, The Copper Room — Cork
Pricing

No lock-in. No surprises.

Competitors pay over €1,490/month for bloated systems built for chains — systems that don't reply to DMs. Strella Pro replaces the entire stack, website integration and ongoing maintenance included.

Replaces the entire legacy stack
€1,490/mo + €12 WhatsApp + manual CRM Strella Pro · €290/mo

Strella Pro is the ultimate replacement for the expensive Phorest/Timma stack — DM replies, calendar, SMS, and website integration in one monthly price.

Strella Reply
Always present. Always on.
Setup fee
Per month
Instagram + Facebook DM auto-reply
FAQ handling and lead forwarding
24/7 operation
Get started
Strella Own
Own it. Forever.
One-time payment
Full Pro system owned forever
30-day launch support included
Full training for you and your team
No monthly fees
Ask about Own
Free. No commitment.

Choose your way in.

Two different gifts for two different kinds of people. Both free. Neither commits you to anything.

Gift 1 — For those who want to read
Your Business Intelligence Report

We analyse your Instagram profile, reviews, response times and nearest competitors. You receive a 5-page PDF showing exactly where you are losing customers — delivered within 24 hours. Free. No card required.

Delivered within 24 hours. No sales pressure.

Received. We'll send your report within 24 hours.

Gift 2 — For those who want to talk
30 minutes with Sayid

We walk through your situation and build a plan — even if you decide not to buy. No sales pitch. Just clarity on what the right next step is for your business.

30 minutes — not a minute more
You leave with a clear action plan
No follow-up without your permission
Book free strategy call

Via Calendly — choose a time that works for you

Because we are an elite boutique team, we only onboard 5 new partners a month. Book a strategy call to see if we are a fit.

Who we are

Nordic Precision meets Celtic Hospitality.

Strøm is an elite boutique team — not a solo-founder story. We build Strella for owners running restaurants, salons, and clinics with high expectations for both operations and experience.

Strella is the answer. Not a SaaS product. Not a chatbot. A digital team member that a local business owner can actually trust — and always control.

We operate in Norway and Ireland. We grow slowly and carefully. Each new market opens only when we can deliver on the promises we have made.

"We only earn when you grow."
Sayid Habib
Co-Founder & Lead Growth Strategist

Based in Dublin, driving operations across the Irish and Norwegian markets. With a background scaling high-value property portfolios as a former CMO and refining enterprise AI communication models at Apple, Sayid architects the commercial strategies that turn Strøm's technology into measurable revenue for local businesses.

Mikàl Al Hinai
Co-Founder & Lead Technical Architect

The engineering mind behind Strella. Mikàl builds and owns the entire Strøm infrastructure. Specialising in zero-latency systems and AI integration, he ensures that the technology operating your business's front desk is as flawless, secure, and reliable as an enterprise-grade server.

A lifelong spark

The Genesis of Strøm AI

The problem wasn't the technology. The problem was the execution.

Strøm AI was not born in a boardroom — it was built on a lifelong partnership. Co-founders Sayid Habib and Mikàl Al Hinai grew up together: two kids with roots in both Norway and Ireland, fascinated by different sides of the same coin. While Mikàl quietly dismantled and rebuilt software architectures, Sayid was studying how people buy, negotiate, and scale.

They took different paths to the top of their fields. Mikàl went deep into software engineering, building complex, zero-latency infrastructures. Sayid moved into high-level commercial strategy. As Chief Marketing Officer at Aldar Properties, he saw firsthand how missed enquiries and slow response times killed high-value deals.

"He knew the market, the pain, and the strategy to fix it. But he needed the engine. He called his oldest friend."

Later, working within Apple's AI/ML ecosystem, Sayid specialised in evaluating how artificial intelligence communicates across global markets — mastering the linguistic nuance and cultural precision required for the Norwegian and English sectors.

The insight was simple: local businesses — premium salons, bustling restaurants, and high-end clinics — were bleeding revenue for exactly the same reason enterprise real estate firms did: the Speed-to-Lead gap. Owners were too busy running their floors to answer Instagram DMs at 8pm.

Mikàl architected the solution: Strella. Not a generic chatbot — a flawless, 24/7 digital team member. Today, operating out of Dublin with deep roots across Ireland and Norway, Sayid drives commercial growth and market deployment, while Mikàl owns the technical infrastructure.

Together, they don't just sell software. They sell time, reclaimed revenue, and digital hospitality.